Support
The XM Cyber customer success program is designed to help customers get all the value possible out of the solution. Every customer is assigned a dedicated Customer Success Manager to aid in initial setup and training with an established communication channel for quick responses. With access to the customer portal, you’ll have all the user guides, knowledge base and API integrations at your fingertips to get the most out of your security investment. We currently hold a Net Promoter Score (NPS) of 63 so it’s no wonder why customers consider XM Cyber to be a very strong security partner.
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